Terms and Conditions
Last updated: October 15, 2025
Welcome to Echelon Apparel (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website, [www.echelon-apparel.com] (the “Site”), and any related services, content, or features (collectively, the “Services”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site. You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
- Use the Site in any way that violates applicable law or regulation.
- Attempt to gain unauthorized access to any portion of the Site or its systems.
- Use the Site to transmit malware, spam, or other harmful content.
2. Intellectual Property Rights
All content on the Site—including text, graphics, logos, images, videos, and software—is owned by or licensed to Echelon Apparel and protected by intellectual property laws.
You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written permission.
3. Product Information and Pricing
We make every effort to ensure that product descriptions, images, and prices are accurate; however, errors may occur.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
All prices are listed in U.S. dollars (USD) unless otherwise stated and do not include applicable taxes or shipping fees.
4. Orders and Payments
By placing an order, you agree that:
- All information you provide is accurate and complete.
- You are authorized to use the payment method provided.
- Your order is subject to acceptance and availability.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud or violation of these Terms.
5. Shipping and Returns
Shipping times are estimates and may vary based on destination and carrier delays.
Our Return and Exchange Policy governs returns, refunds, and exchanges. Please review that policy for full details.
6. Accounts and Security
If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.
7. Third-Party Links
Our Site may contain links to third-party websites that are not owned or controlled by Echelon Apparel. We are not responsible for
the content, privacy policies, or practices of any third-party sites.
8. Disclaimer of Warranties
The Site and all content are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not warrant that the Site will be error-free, uninterrupted, or free from viruses or other harmful components.
9. Limitation of Liability
To the maximum extent permitted by law, Echelon Apparel and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the Site or the products purchased through it.
10. Indemnification
You agree to indemnify and hold harmless Echelon Apparel, its officers, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the Site, your violation of these Terms, or your infringement of any rights of another person or entity.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal
information.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the courts located in that state.
13. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the Site following any modifications constitutes acceptance of those changes.
PRIVACY POLICY
Last updated: October 15, 2025
Echelon Apparel (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.echelon-apparel.com] (the “Site”), or interact with us through any other means.
Please read this policy carefully. By using our Site, you agree to the collection and use of information in accordance with this Privacy
Policy.
1. Information We Collect
We collect several types of information from and about users of our Site, including:
a. Personal Information
Information you provide directly to us, such as:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through our payment partners; we do not store full credit card details)
- Account login credentials (if you create an account)
b. Automatically Collected Information
When you visit our Site, we automatically collect certain information through cookies and analytics tools, such as:
- IP address
- Browser type and version
- Device type
- Pages you visit and time spent on each
- Referring website or search query
- General location (city, state, or country)
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, personalize content, analyze traffic, and remember your preferences.
You can control cookie settings through your browser, but disabling cookies may
limit your ability to use some features.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about purchases, shipping, and returns
- Improve and personalize your shopping experience
- Send marketing emails or promotional offers (if you have opted in)
- Analyze site traffic and usage patterns
- Prevent fraudulent activity and ensure site security
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Service Providers: such as payment processors, shipping carriers, website
hosting providers, and analytics tools (e.g., Google Analytics). - Legal and Regulatory Authorities: when required by law or to protect our rights, safety, or property.
- Business Transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy—such as completing orders,
resolving disputes, or complying with tax and legal requirements.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Correction: Request a copy of your personal data or corrections to inaccurate information.
- Deletion: Request that we delete your personal information (“Right to be
Forgotten”). - Opt-Out: Opt out of receiving marketing emails at any time by clicking “Unsubscribe” in our emails or contacting us directly.
- Do Not Track: Our Site currently does not respond to Do Not Track (DNT) browser settings.
6. Data Security
We use industry-standard measures (such as HTTPS encryption and secure payment gateways) to protect your personal data.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our Site is not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.
8. Links to Other Websites
Our Site may contain links to third-party websites (e.g., Instagram, Shopify, PayPal). We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
Your continued use of the Site after changes are posted constitutes acceptance of the revised policy